Readers Club

In an age when browsing the net, playing with funky handsets and passing non-stop SMSs seem to be the order of the day, reading a book in a peaceful corner at our Home, has become an archaic idea for most people. Sadly, the reading habit is on the decline among children as well. Popeye and his gang, aided by multimedia games have drowned the shuffle of the pages. For an all-round development of an individual, reading habit is essential. Books are the best companions; these can save them from falling in bad company.

Readers' Club is an online Book Rental service available for our Members, whereby we bring Library to your Home; with a vision of distributing knowledge in a most economical way and creating an environment of perfect harmony with Nature, for our Members; to unlock the potential of our Members for the present and future Challenges.

With stressful day at office during Weekdays, Weekend time is precious for everyone and is best spent with Family, which is why we bring Library to your Home.

Note: Readers' Club is the brand promoted by Banyan Tree Library Private Limited (referred to as "Library Management" hereinafter)

What are Readers' Club's Advantages for Members?

- Varieties of topics and authors to choose from
- Access to Best-sellers across topics
- Access to Books across English and Tamil languages
- Section for Children - Books to lay strong foundation for their future
- Section for Elderly People - While the young generation can choose the books that they love; This section of books would be a Gift for their Parents, who are at Home
- In an age of increasing Book Cost due to increasing cost of Publishing and distribution, you get access to best-sellers and varieties of books, for an economical cost, for an investment on to Yourself
- No need to occupy Shelf-space at Home
- Option to read books worth Rs.20000/= per annum at a very Economical cost (keeping the average cost of book at Rs.200/= for two books a week, for 50 week in a year; while the cost of book may vary)
- With over 40 Man-years of experience of Founder and it's Team, in the logistics / service Industry, you would get prompt attention. - Credibility - Library is a Registered entity under the applicable laws, with a commitment for it's Perpetuity.

What are the Advantages of Reading Books?

- It's one of the greatest stress Buster. Daily Reading habit make you enjoy the Reading, busting out the Stress, at the same time adding up to the knowledge, making you the best of resources at workplace
- Exercises your mind, Improves concentration
- Improves Creativity, Vocabulary and Reasoning skills
- Makes you confident and builds self-esteem
- Reading books in Natural light, away from your monitor, betters your eye-sight and make you align with Nature. Over decades, decay of eye-sight has grown in Geometrical progression. The only plausible reason for this is the artificial lights. Reading in Natural light makes you enjoy the sunlight which is a very important source of many vitamins, and fresh air that keeps away various diseases

How do I become a Member?

Click New User Signup from our Home Page, fill out the Registration Form. On filling out the details, you will be directed to Payment Gateway. On payment, you would get a Welcome Message from us with your User Name and Password. You can change your password post first login.

How will I know my user name and password?

After sign-up you will be sent with a mail into your registered mail id with us, informing you the user id and password. Please change the password on your first login, with the password of your choice. Keep the password confidential.

How many books would I be eligible for & How to order?

At a time you can order for Two Books. Click your choice of category of Books from "Browse by Category". Just click "Order Now" of the book of your choice. These books would be delivered to you in 48 hours time. Evening 06:00 PM would the cut-off time. So, Books ordered at 06:15 PM would be treated for the order of subsequent working day.

How long can I keep the Book with me for Reading?

You can keep the Book for a month. Any Books held with you beyond one month would be charged with Rs.10/= per week, at the discretion of the Readers' Club Management. Our intention is only to ensure that wonderful books with treasures of knowledge reach as many people as it can. Our intention is only to ensure maximum value for their Money for our Members.

How would I intimate that I have completed reading the Books?

It's just a click away. Against the Books Held you have a tab as "Arrange Pick-Up". Just click that, and we will get the books picked-up from your Registered Address. We request our readers to complete the Books in full, i.e. if you hold two books with you; get the pick-up arranged once you are through with both the books, which is the very basis for providing Best-sellers at a very economical cost, at your place.

Do you offer Magazines as well?

We understand that a Library is not complete without Magazine. We offer the following Magazines, which are not Time-sensitive but provides valuable information for Members, and Members would get the complete archival of such Magazines for their references, from the day of Launch.

- Frozen Thought
- Forbes India
- GEO
- Filmfare
- Lonely Planet
- Femina

Whether my address is within your area limit for Delivery / Pick-up of Books?

We arrange for delivery and pick-up, if your address is within the following Map / Location within Chennai. Refer Map

What is the Membership fee and What are the payment options?

Membership Fee is Rs.1750/=, that would cost you approximately Rs.6/= per day, just the cost of a cup of Tea, for all the great benefits that you and your family would enjoy.

You can make payment online with your Credit Card, Debit Card and Net banking. No additional charges would be levied. Cheques drawn in favour of "Banyan Tree Library Private Limited", are also accepted.

Are there any Hidden Charges?

It's our endeavour to provide a transparent operation for our Members, and we mean it. There are no hidden charges, except for the one-time Membership Fee, which will be valid for a year.

Do You have a Referral Program?

Yes. At the time of Sign-up, you can add as many referral as you want. You need to give the Name of the Person whom you are referring to and his Mail ID. When the person referred by you sign-up in our site, please note that the mail ID given by the member has to match with the mail ID given by you. {We recommend our Members to provide only the personal Mail ID, as official ID may change from time-to-time, with the change in Jobs.} For every sign-up you are added with 100 Points to your credit, and this Points earned would be displayed once you login to your Account. Every credit point is worth Rs.1 and this can be redeemed towards Annual Membership Fee Renewal, or you can take a Refund of your subscription, once 18 Members are added.

You can check the status of these referrals, as to whether they have signed-up or yet to sign-up.

For example, if 30 referrals provided by you were Registered for Membership, you can take a refund of Rs.1750/= towards 18 Referrals and the balance Referral Reward points earned of 1200 can be retained for adjusting towards the Annual Membership Fee Renewal, as per the Renewal Fee payable at the time of Renewal. Only differential needs to be paid.

Both the person referring a friend, and the person who has been referred and registered with us, has to be a member for a year, to claim for Redemption. Also, if any of the members are referred through Special Offers, such points would not be considered for Redemption.

Can I cancel my Membership?

Yes, you can. On cancellation, you would be refunded with the "Refundable Deposit" collected from you. No interest would be applicable on this Refundable Deposit collected, since this is collected only for caution. Before cancellation, all the books should be returned back in good condition, and no other dues should be pending. If any, that would be adjusted from the Deposit and any amount due beyond the Deposit, has to be paid by the Member.

What are the working day / hours?

We value our Member's time and understand that after a stressful week, weekends are a great relief for them. We ensure that all the deliveries and pick-ups are done during Weekdays (Monday to Friday), subject to Holidays, so that our Members enjoy their time with their Family during weekends.

Following are declared as Holidays.

Date	Holiday Detail
1st January	New Year Day
13th January	Bogi (Lodi) Festival
14th January	Pongal / Makar Sankranti
26th January	Republic Day
2nd April	Good Friday
14th April	Chithirai Thirunaal
01st May	May Day
15th August	Independence Day
11th September	Vinayakar Chaturthi
02nd October	Gandhi Jayanthi
17th October	Vijayadasami
05th November	Diwali
17th December	Muharram
25th December	Christmas
Note: Dates given above are indicative

Two weeks in a year would be observed as Holidays, as one week each, probably once during December/January and once during May/June. Members would be intimated in advance about these Holidays.

What should I do if I have a book of My choice which is not available in your book listing?

Please mail us at customersupport@readersclub.co.in with the Topic and author details. Once we get the book, we will let you know.

Are there any other Terms and Conditions?

- Members are requested to provide their Personal Email ID which they access regularly, as the primary Mail ID for contact, since this is going to be User ID for the Member.

- Ensure that you sign-up with us after having read the Complete FAQ & Terms and Conditions (T&C) section in our website.

- Your sign-up is taken as acceptance of all the Terms and Conditions of Use.

-"Banyan Tree Library Private Limited", hereinafter will be referred to as "The Company", reserves the right, with or without notice, to change the Terms and Conditions in its sole and absolute discretion.

- Current Version of the contents in "FAQ and T&C" page supersede all previous versions and can be viewed by clicking this link "FAQ and T&C".

- The Company provides our Members, the opportunity to rent books online

- Members' would be allowed for next set of orders, after having completed reading the current set of books available with them.

- Members are eligible for Two Books per week, for 50 Weeks in a Year.

- Members' should ensure that the "Arrange Pick-Up" is done, only after having read the First Two books, so that Pick-ups of current books that you are holding, can be done while Delivering your next set of books.

- Annual Membership Fee would be billed at the beginning of your Subscription. Membership Fee is subject to change at the discretion of "The Company".

- No Refunds or Credits are allowed for partially used periods, after six months from the date of Registration.

- Special Offers are available for First-Time Subscribers only, unless otherwise expressly stated in the Offer. Offers are subject to change or can be cancelled at any point of time, at the discretion of "The Company".

- "The Company" manages it's logistics, in partnership with Logistics Service Providers (LSPs) and will try to process the Orders within 48 hours, for delivery and pick-up of books. "The Company" is not liable for any delay in Delivery / Pick-up by the LSPs.

- Also, Company will not be liable for delays due to Natural Calamities like Flood, Heavy Water-logging, Earthquake, Damage in roads etc. or due to any Force Majeure reasons.

- "The Company" reserves the right to request return of any and all book(s) in the possession of Members at any time. Members understand and agree to promptly return any book(s) to "The Company" upon request, and that failure to do so within seven days of the request makes Members liable for the cost of those book(s).

- Members are given the option to indicate when they are ready to return the books they have borrowed and accordingly schedule a pick up. This is a free support provided by "The Company", however, in the event that at the scheduled time of delivery/ pick-up, the customer is unavailable, and another pick-up / delivery has to be scheduled, the cost of such additional pick-up / delivery will be charged to the Member.

- "The Company" has put in effort to create a catalogue of your favourite books and categorized them for ease of access. The cover images & book description are procured from third party/publishers and "The Company" takes no guarantee of the accuracy of such content. You might receive a book that has a cover different from what was shown online. This is because different publishers of the same book use different cover images. Best efforts have been taken to deliver the goods described on the site; the company takes no guarantee that the book will bear the exact cover produced on the site. The books are subject to availability and the presence of multiple copies of the same book from multiple publishers may result in a disparity between the cover shown on the site, and the book delivered. Despite this, the content of the book would be the same.

- All information displayed, transmitted or carried on the website of "The Company" is protected by copyright and other intellectual property laws.

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